Welcome to Kashmiri Snacks and Foods. By accessing and using this website (hosted on Blogger), you agree to the following terms and conditions. Please read them carefully before placing an order.


1. General Information


Kashmiri Snacks and Foods is an independent online store operated from Muzaffarabad, AJK. We do not manufacture or stock products. Instead, we purchase items on your behalf after you place an order and deliver them through third-party courier services.



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2. Product Availability


All products listed on our website are subject to availability in local markets. If an item becomes unavailable after you place an order, we will contact you to offer a replacement or a refund.



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3. Order Process


When you place an order:


We confirm it via the contact details you provide.


We then source the product from local vendors.


Once we have the item, it is packed and shipped using courier services.




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4. Delivery


We use third-party courier services for delivery. While we try our best to ensure timely shipping, we are not responsible for delays, damages, or losses caused during transit. We will, however, assist you in tracking and resolving courier-related issues.



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5. Payments


All prices listed are final and include our service charges. Payment methods will be shared during order confirmation. Orders are processed after payment is received.


6. Returns & Refunds


Due to the nature of our business (perishable and food items), we do not accept returns. Refunds are only possible if:


The item is unavailable after payment.


There is a confirmed issue with the product (e.g., damaged, spoiled) reported within 24 hours of receiving it.


7. Privacy


We respect your privacy. Any personal information (such as name, phone number, address) shared with us is only used to process and deliver your order. We do not share your information with any third party except the delivery service.


8. Changes to Terms

We reserve the right to update or modify these Terms of Use at any time. Changes will be posted on this page with the updated date.


Questions?

If you have any questions or concerns, feel free to contact us via our contact form or social media channels.

Thank you for supporting Kashmiri Snacks and Foods.